In the Tesla app, follow these steps to schedule a service appointment:

1. Select ‘Service’ on the home screen of your Tesla app.
2. Select the topic(s) that you would like addressed.
3. On the ‘Details’ screen, include:
   1. A detailed description of what you’re experiencing with your car. This is required. Please include information such as the date and time the concern(s) last occurred and the frequency of the concern.
   2. Photos related to the topic (max file size 50mb, up to 5 photos per appointment). Photos are optional, but very helpful. If you’re unable to upload pictures while scheduling your service appointment, you can add them later by visiting the ‘Confirm’ and/or ‘Details’ screen.
4. Enter the address at which you would like to receive service. Based on your service request and availability, you will be presented with Mobile Service or Service Center appointment options.
5. Confirm the day and time that works best for you.
6. Ensure the pre-populated contact information is current. We recommend you include a mobile phone number if you would like to receive automated SMS updates.

To reschedule your Service appointment, select ‘Service’ on the home screen of your Tesla app and click the blue ‘Edit’ button next to ‘Date & Time.’

To cancel your Service appointment, select ‘Service’ on the home screen of your Tesla app and select the ‘Cancel’ button at the bottom of the screen. Select ‘Yes’ to confirm.

To add more information or an additional topic, select ‘Service’ on the home screen of your Tesla app and click the blue ‘Edit’ button.