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Emergency Recovery Service™

Safeguarding Communities in Times of Crisis

Rapid Response for Critical Infrastructure

Unexpected asset failures and natural disasters can be both time-consuming and costly. At Sustainability Partners, we help your community navigate emergency infrastructure crises and support recovery efforts, ensuring a faster and more resilient rebuilding process. Our goal is to safeguard essential assets, protect taxpayers, and support the institutions that serve them.

With our Emergency Recovery Service™ (ERS), we streamline the replacement of critical infrastructure. Just notify us to initiate the process, and we’ll handle the rest—expediting pre-approved funding, engineering, procurement, and installation of durable, next-generation solutions from qualified vendors. 

We collaborate with local, state, and federal relief agencies to accelerate recovery efforts, ensuring that replacements are reliable, safe, and efficient. With SP’s ERS, your community will benefit from ongoing support and top-tier performance.

Emergency Recovery Service™ helps you navigate infrastructure crises and ensure a swift, reliable rebuilding process.

With ERS, we simplify the replacement of critical infrastructure through a four-step process:

Execute Agreement

Sign SP’s 10-page Master Utility Service Agreement with the ERS addendum for design, engineering, sourcing, and vendor contracting.

Funding & Facilitation

SP facilitates the funding and agreed-upon work. Upon completion and approval, the ERS monthly retainer begins.

Expedited Replacement

Notify SP of asset failure, and we’ll quickly agree on a mutual plan. Your staff then executes the SP-generated Notice-to-Proceed.

Monthly Billing

Once the replacement is approved and operational, you’ll receive a usage-based bill, and the retainer ends.

Want to enhance your community's resilience and streamline emergency recovery?

Contact us to safeguard your essential infrastructure and secure a sustainable future.