Roosevelt County Water Co-op, New Mexico
AMI Water Meter Solution
Background
Roosevelt County Water Coop, Inc. is a local water utility in New Mexico. The Co-op is committed to providing safe, high quality water services to the community in its service area, while maintaining a standard of excellence in customer service and environmental conservation. In line with this mission, the Co-op sought a convenient and effective way to fund and implement a modern, comprehensive, and turnkey water infrastructure solution.
Challenge
The Cooperative’s aging water infrastructure lacked real-time water usage data and leak detection capabilities. The Co-op needed a way to improve customer service with modern technology while also identifying an innovative capital funding mechanism to provide the utility new, accurate, and efficient residential and commercial smart water meters.
Project Description
Fund, procure, install, and maintain comprehensive turnkey advanced water meter infrastructure with necessary software and leak detection, integration to the current billing system, staff training, ongoing monitoring, and a plan for maintenance.
Impact
With the successful completion of its first project with Sustainability Partners, the Co-op now benefits from modern, state-of-the-art, and durable equipment. Without incurring any upfront costs, the Co-op was able to strategically reallocate capital improvement funds to other high priority needs. The Co op has full use and control of a sustainable water system, offering real-time data that improves billing accuracy and customer service. The system also enables leak detection contributing to water conservation and the reduction of associated costs through the implementation of the new durable, modern, and highly efficient smart meters.
“We decided to work with SP initially because of the convenience and lack of other funding opportunities, but once we started the project it became very clear that SP is a top-notch organization. Without SP’s help we would not have been able to move forward with this project without depleting all of our capital improvement funds. It will be my honor to recommend SP to any other water utility.”
Ursula Parker
General Manager
Roosevelt County Water Co-op