Jackson, Mississippi was featured in the Q2 2026 issue of Water Finance & Management for its work advancing sustainable water infrastructure through Sustainability Partners’ Metering as a Service.
Jackson faced more than a metering problem. A failed prior implementation left the City with inaccurate bills, unreliable data, lost revenue, and frustrated residents who had lost confidence in the system.
Sustainability Partners helped Jackson move forward through Metering as a Service — a monthly, usage-based service contract that allowed the City to replace and maintain critical water metering infrastructure without the burden of upfront capital investment.
The result was not just new meters. It was a path toward accurate billing, better leak detection, improved operational visibility, and renewed financial stability. By aligning infrastructure performance with a service-based model, Jackson gained access to the technology and long-term support needed to restore confidence and build a more sustainable water system for the community.
Read the full article to see how Jackson’s experience demonstrates the impact of Infrastructure as a Service® and how communities can modernize essential systems without waiting for traditional funding cycles.
